Contact Us
Have a question? A request? We are here to help.
For general questions, we encourage you to check out our handy-dandy FAQ section first. Chances are there’s an answer waiting for you there.
Common queries answered
Frequently asked Questions
CanvasJet is a 100% online printing and wall art portal operating from Dubai. All our products are made-to-order direct from our factory in Dubai, we deliver to your doorstep across UAE and ship to more than 40 countries.
Delivery within the United Arab Emirates (UAE)
You have 3 different delivery options that you can choose based on how fast you want your order.
- Standard Delivery (4 business days)
- Rush Delivery (2 business days)
- 24 Working Hours Delivery
– For International shipping info Click here
We only use your photos to print items that you order from us and we do not keep them any longer than 30 days. We take the utmost care to ensure that your photos are kept safe at all times and are only shared with colleagues who need them to either print any items that you order or to provide customer service to you.
Yes, we will SMS and email you once your order has shipped with your tracking number.
With every order, one of our in-house designers creates a digital print preview for you to review. Once we have your approval your order will be sent to print.
Digital proofs are typically sent by email within 24 working hours.
Yes, sure.
The cost varies depending on the size, edge, and frame you choose but canvas prints start at AED99 for a 20 cm×20 cm with a 2 cm gallery wrap.
No, we don’t offer phone support.
Why? Click here
Still need help?
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Our customer service consultants are waiting to answer any questions or concerns you may have.
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CanvasJet.com is a 100% online portal operating from Dubai, United Arab Emirates, owned and managed by Walliv Advertising & Gifts Supply (Licence Number 689364).
CanvasJet and its logo are registered trademarks with the Ministry of Economy in UAE (#331243).